92 PKR Privacy Policy

1. Who We Are

This Privacy Policy applies to 92 pkr ("we", "us", "our", "the Platform"), the online betting and gaming platform available at 92pkr.world. 92 pkr is designed exclusively for players in Pakistan and all services, data storage, and communications are oriented around the Pakistani market.

For the purposes of this policy, "personal data" means any information that identifies you as an individual or that could reasonably be used to identify you, either on its own or in combination with other data we hold. "Processing" means any operation we perform on your personal data, including collection, storage, use, disclosure, and deletion.

92 pkr acts as the data controller for all personal data collected through the platform. If you have any questions about how we handle your data, you can reach our privacy team at support@92pkr.world at any time.

2. Data We Collect

92 pkr collects the minimum data necessary to operate your account securely, process your transactions, and comply with our legal obligations. Below is a breakdown of the categories of personal data we may hold about you:

2.1 Registration Data

This data is collected when you create an account on 92 pkr and is required to verify your identity, confirm your age (18+), and set up your account. Without this data, we cannot open an account for you.

2.2 Transaction Data

When you deposit or withdraw funds via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card, we collect transaction reference numbers, amounts in PKR, timestamps, and the identifier of the payment method used (for example, the last four digits of a card or the mobile number associated with an Easypaisa account). We do not store full card numbers.

2.3 Betting and Gaming Activity Data

We keep a full record of your betting and gaming activity on 92 pkr including bets placed, games played, amounts wagered, results, and win/loss history. This data is necessary to process your bets correctly, settle accounts, and investigate disputes.

2.4 Technical and Device Data

When you access 92 pkr, our servers automatically log your IP address, browser type and version, device type, operating system, time zone, and the pages you visit. This data is used for security monitoring, fraud prevention, and to improve the performance of the platform.

2.5 Communication Data

If you contact 92 pkr support via email, live chat, or any other channel, we retain records of those communications. This allows us to provide consistent service and to review interactions in the event of a dispute.

3. How We Collect Your Data

92 pkr collects personal data through a number of different channels, all of which are under our direct control:

• Account registration form: The primary source of your identity and contact details when you first sign up.
• KYC and identity verification: When you submit identity documents to verify your account, we collect the information contained in those documents.
• Payment processing: Transaction data is passed to us by our payment processing partners when you deposit or withdraw.
• Platform usage: Your betting activity, game sessions, and navigation behaviour are automatically recorded by our systems as you use the platform.
• Cookies and similar technologies: Our website uses cookies and session tokens to remember your login status, preferences, and to track site performance. See Section 7 for full cookie details.
• Customer support interactions: Any messages, emails, or chat conversations you have with our team.
• Promotions and competitions: If you enter a 92 pkr prize draw or promotional contest, we collect the information you provide as part of your entry.

4. Why We Use Your Data

Every piece of data we hold about you serves a specific purpose. The following table outlines how 92 pkr uses your personal data:

5. Legal Basis for Processing

92 pkr processes your personal data only where we have a clear legal basis to do so. Depending on the purpose, we rely on one or more of the following grounds:

• Contract performance: Processing necessary to operate your account, process bets, and manage payments is required in order to perform the contract between you and 92 pkr.
• Legal obligation: We are required to verify the identity and age of players, monitor for suspicious transactions, and maintain financial records under applicable laws. These activities are carried out to comply with our legal obligations.
• Legitimate interests: We process technical and device data for fraud prevention, security monitoring, and platform improvement. These are legitimate interests that do not override your fundamental privacy rights.
• Consent: Where we send you marketing communications, we do so only on the basis of your explicit consent. You may withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

6. Sharing Your Data

92 pkr does not sell your personal data. We share data with third parties only in the limited circumstances described below, and only to the extent necessary for the specified purpose.

6.1 Payment Processors

To process deposits and withdrawals, we share necessary transaction data with payment providers including Easypaisa, JazzCash, NayaPay, SadaPay, bank partners, and card payment processors. These providers process your data in accordance with their own privacy policies and are contractually bound to protect the data we share with them.

6.2 Identity Verification Providers

For age and identity verification, we may share your submitted identity documents with trusted third-party KYC (Know Your Customer) verification services. These providers are contractually obligated to use the data solely for verification purposes and to delete it following completion of the verification process.

6.3 Legal and Regulatory Requirements

92 pkr may disclose your personal data to law enforcement, regulatory authorities, or other government bodies where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 92 pkr, our players, or others.

6.4 Fraud Prevention

In cases of suspected fraud, money laundering, or match manipulation, we may share relevant data with other operators, industry bodies, or law enforcement agencies as part of coordinated fraud prevention efforts.

7. Cookies and Tracking Technologies

The 92 pkr website uses cookies and similar technologies to provide a functional, secure, and personalised experience. A cookie is a small text file stored on your device when you visit a website. We use the following categories of cookies:

7.1 Essential Cookies

These cookies are necessary for the 92 pkr website to function correctly. They enable you to log in, maintain your session while you bet, and navigate between pages without losing your basket or account state. You cannot opt out of essential cookies without affecting your ability to use the platform.

7.2 Performance and Analytics Cookies

We use analytics tools to understand how players use 92 pkr – which pages are most visited, where players drop off in the registration flow, and how the platform performs on different devices. This data is collected in aggregated, anonymised form and is used solely to improve the product. It is not used to identify individual users.

7.3 Functional Cookies

Functional cookies remember your preferences such as language settings and whether you have previously accepted this cookie notice. They improve your experience without collecting data that identifies you personally.

7.4 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from logging in to 92 pkr or placing bets. For instructions on managing cookies in your specific browser, refer to your browser's help section.

8. How Long We Keep Your Data

92 pkr does not keep your data for longer than is necessary for the purposes for which it was collected. The retention periods we apply are:

• Account data: Retained for the lifetime of your account plus five years following account closure, to comply with financial record-keeping obligations.
• Transaction records: Retained for seven years from the date of the transaction in accordance with financial compliance requirements.
• Betting activity records: Retained for five years from the date of each bet, sufficient to resolve any disputes that may arise.
• Customer support communications: Retained for three years from the date of the last interaction.
• Technical and device logs: Retained for 12 months from collection, then deleted or anonymised.
• Identity verification documents: Retained for the duration of your account plus five years following closure.

Following the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an individual.

9. How We Protect Your Data

The security of your personal data is a fundamental responsibility that 92 pkr takes seriously. We have implemented the following technical and organisational measures to protect the data we hold:

• SSL/TLS encryption: All data transmitted between your device and 92 pkr servers is encrypted using 256-bit SSL/TLS. The padlock icon in your browser confirms this encryption is active.
• Access controls: Personal data is accessible only to staff who require it to perform their job functions. Access is logged and reviewed regularly.
• Password security: Passwords are stored using one-way cryptographic hashing. 92 pkr staff can never see your password in plain text.
• Two-factor authentication: Players are encouraged to enable two-factor authentication (2FA) on their accounts for an additional layer of login security.
• Incident response: In the unlikely event of a data breach that affects your personal information, 92 pkr will notify affected players promptly and take immediate steps to contain and remediate the incident.

10. Your Privacy Rights

As a 92 pkr player, you have a number of rights regarding the personal data we hold about you. We are committed to honouring these rights promptly and without unnecessary barriers.

To exercise any of these rights, contact our privacy team at support@92pkr.world with the subject line "Privacy Request". We will acknowledge your request within 48 hours and respond fully within 30 days. We may need to verify your identity before processing certain requests to ensure we are disclosing or modifying data belonging to the correct person.

11. Children's Privacy

92 pkr is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory step in the account registration process and we take all reasonable steps to ensure that underage individuals are not able to open accounts or use our services.

If we discover that we have inadvertently collected personal data from a person under 18, we will immediately suspend the account, delete the personal data, and return any deposits via the verified payment method of the account holder.

If you are a parent or guardian and you believe your child has registered on 92 pkr without your knowledge, please contact us immediately at support@92pkr.world. We will investigate and act swiftly. We also recommend the use of parental control software on shared devices to prevent access to betting and gaming platforms by minors.

12. Changes to This Privacy Policy

92 pkr may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this policy, we will notify registered players via email or an in-platform notification before the changes come into effect.

The date of the most recent update is shown at the top of this page. We recommend saving this page and checking it periodically. Continued use of 92 pkr after an updated Privacy Policy comes into effect constitutes your acceptance of the changes.

If we make changes that significantly affect how we handle your personal data in a way that you disagree with, you have the right to close your account and request deletion of your data in accordance with Section 10 of this policy.

13. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 92 pkr handles your personal data, please get in touch using the contact details below:

• Email: support@92pkr.world
• Subject line for privacy matters: "Privacy Request" or "Privacy Concern"
• Response time: Initial acknowledgement within 48 hours. Full response within 30 days.
• Languages: We handle privacy requests in English and Urdu.

For concerns about responsible gaming, deposit limits, or self-exclusion, please visit our Responsible Gaming page which includes dedicated tools and resources.

For general account questions, terms of use, or betting rules, refer to our Terms and Conditions page or contact the 92 pkr support team directly. We aim to make every interaction with 92 pkr straightforward and transparent.